If you are interested in purchasing a Saraz with a scale from our offered scale list, then we kindly ask you to answer ALL of the questions in the request form below. You can also submit your request by either emailing email@example.com or using our Contact Page.
WHAT TO KNOW BEFORE REQUESTING A SARAZ
- We will contact all requests within 14 days. If your request is not accepted the first time you submit it, please do not take it personally. We simply cannot physically build an instrument for every request.
- If your request is accepted, we will provide you with a quote for the specific scale in your request. The current price is based on the number of notes and is in the same price range as other professional quality handpans. A Saraz comes with an Evatek Carrying Case, a microfiber cloth, a sample of rust preventative and a Saraz T shirt. For additional cost we also offer Flykits by Hard Case Technologies, as well as additional Froglube, Pure Sound Pan Wax, Phoenix Oil, microfiber cloths, handpan stands and LugLoc Luggage locators. For details on shipping costs, please visit HERE.
- If your request is accepted, FULL payment including shipping costs will be required before we begin building your Saraz. Please do not send us a request unless you are immediately prepared to pay for the instrument. For international purchases, we accept payment by bank transfer and Transferwise only. Within the USA, we accept bank transfer and money orders. We do not directly accept credit cards, personal checks, or paypal for any instrument purchases, however Transferwise will use your credit card for a bank transfer for 2% fee. All shipping costs, import taxes, VAT, and any additional shipping fees are the buyer’s responsibility.
- Once your payment is completed, you may expect your Saraz to ship within 4 months. We have invested greatly into creating a stock of shells and refining our building methods in order to finish each requested Saraz within 2-4 months. While very rarely something might happen that could prolong this time period, we are keeping our waiting list small specifically so we can start instruments for accepted requests immediately and meet this timeline. Approximately 98% of currently built Saraz are finished within 4 months.
REQUEST FORM FOR A SARAZ
We will contact all requests within 14 days. At this time, there is no foreseeable deadline for submitting a request. If we decide to stop accepting requests, we will update this page with a deadline.
Thank you sincerely for your time and energy!
Wishing you all many blessings and endless inspiration
The Saraz Crew